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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Dowd

April 3, 2026

1  out of  5
rating by Daniel Dowd
"State Farm calls itself a “good neighbor,” but my experience says otherwise. After Winter Storm Fern (Feb 2026), snow buildup damaged my roof. When it melted, water started seeping into my attic and through the ceiling into my garage. This wasn’t a minor issue—it was clear storm-related damage. State Farm approved interior mitigation work and told me they’d cover costs beyond my $6,000 deductible. That work was quoted at $5,500—so effectively nothing meaningful was covered. Still left with a leaking roof. Then their adjuster, Brad Szczerbik, claimed the roof damage was due to “faulty installation” from 13 years ago. Convenient. I had zero leaks before this storm. Not one. End result: * $26,000 out of pocket for a new roof * Additional cost to remove and reinstall solar equipment * Years of loyalty (since 2017) with no prior home or auto claims—apparently irrelevant They’ll gladly take your premiums for years, but when you actually need coverage, they look for ways to deny the real problem. “Like a good neighbor” doesn’t mean much when you’re left holding a $26K bill."
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bobo theelf

March 27, 2026

5  out of  5
rating by bobo theelf
"I recently switched to this State Farm office and I could not be more impressed. The staff are always available, they listen to your needs, and they always try to find the best solution to your problems. A huge shout out to Karmen for being thorough and tracking down answers for me."
We responded:
"Thank you for taking the time to leave such a great review, bobo. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Ava Carroll

March 20, 2026

5  out of  5
rating by Ava Carroll
"James was so helpful while I was trying to figure out coverage for my new car and I seriously appreciate him for being so quick with his responses! Thanks so much James!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Donald Seader

March 19, 2026

5  out of  5
rating by Donald Seader
"It’s so great to have an insurance agent whose staff pick up the phone when you call, listen to your concerns, take action and call you back with results/info. Bekah Bise in the front office is always a pleasure to deal with."
We responded:
"Thank you for the amazing review, Donald! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Array Z

March 10, 2026

5  out of  5
rating by Array Z
"Marnie has been incredibly helpful and a pleasure to work with on setting up our new auto and homeowners policies. She was very responsive to our questions, quickly provided updated quotes, and walked us through complex options."
We responded:
"Thank you for your kind review of State Farm Agent Allison Allen’s Team. We appreciate it!"
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Aishat Bello

March 2, 2026

5  out of  5
rating by Aishat Bello
"as a new adult all this insurance stuff is kind of hard to figure out and handle .my agent james helped me figure things out quickly and helped understand things swiftly .My experience is very good id definitely recommend them to others!!"
We responded:
"Thank you so much for the 5-star rating, Aishat! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Shana Allor

February 27, 2026

5  out of  5
rating by Shana Allor
"Bekah Bise at State Farm is amazing!! I switched my insurance almost 4 years ago because I worked in banking and Bekah was so responsive and helpful for our mutual client. I knew at that time I wanted State Farm as my insurance too! She is a gem and goes above and beyond for us, I’m sure she does this for everyone!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Allison Allen’s Team. "
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John Lawrence

February 27, 2026

5  out of  5
rating by John Lawrence
"Allison’s team is amazing, from James, Bekah, and Marnie the service is unbelievable. I’ll be with State Farm for the remainder of my life."
We responded:
"Thank you for the 5-star review, John! Here on State Farm Agent Allison Allen’s Team, we are proud to serve our community and appreciate your recognition. "
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Mark Peterson

February 27, 2026

5  out of  5
rating by Mark Peterson
"We received excellent service from State Farm and our agent, Marnie Warren! Our car was totaled and in less than a week we received our settlement. It was so nice to have a LOCAL agent who walked us through all the steps! … none of that web based robots where you can’t talk with a live person. Way to go STATE FARM!"
We responded:
"Mark, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Allison Allen’s Team!"
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Pamela Milam

February 18, 2026

5  out of  5
rating by Pamela Milam
"Marnie at State Farm insurance made buying a new homeowners and auto policy simple and headache free. She answered all of our questions, provided solid advice and we couldn't be happier with our change. I highly recommend her."
We responded:
"Thank you for the 5-star review, Pamela! Here on State Farm Agent Allison Allen’s Team, we are proud to serve our community and appreciate your recognition. "
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David Lawler

February 17, 2026

5  out of  5
rating by David Lawler
"For some time I’ve been thinking of changing insurance agents but I had made an assumption that it would be a hassle. Not only was it almost effortless, but it also saved quite a bit of money! Jim Kobo is wonderful and is also now our new State Farm insurance agent!"
We responded:
"Thank you so much for the 5-star rating, David! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jessica G

February 16, 2026

5  out of  5
rating by Jessica G
"The folks at this office have been unfailingly responsive, pleasant, and helpful. I have nothing but love for everyone here!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Allison Allen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bloomington ."
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Cindy Stillions

January 5, 2026

5  out of  5
rating by Cindy Stillions
"Thank you Marnie for all your help today with my truck insurance. And being so pleasant and friendly to talk to you! I appreciate you and your help. Thank you again!"
We responded:
"Thank you for your kind words! I'm glad to hear you had a pleasant and friendly experience while getting your truck insurance sorted. We appreciate your trust and are here to help whenever you need us! - Allison"
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Daniel Cueto

December 30, 2025

5  out of  5
rating by Daniel Cueto
"Marnie (the agent I was in touch with) was very friendly and helpful throughout the whole process. She helped me secure a great rate according to my specs and needs. I would definitely work with this agency again!"
We responded:
"Thank you for your kind words! I'm happy to hear that my team provided friendly and helpful support, and that you secured a great rate tailored to your needs. We look forward to assisting you again whenever you need us! - Allison"
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Dr. Kevin Moore

December 23, 2025

5  out of  5
rating by Dr. Kevin Moore
"Miranda handled my insurance transaction. She was friendly, professional, knowledgeable and helpful. She explained the policies in detail and my options. She helped me obtain better coverage for less than I was paying. I would recommend her highly."
We responded:
"Thank you for your thoughtful feedback! I'm glad to hear my team provided friendly, professional, and knowledgeable service while helping you find better coverage at a great price. We appreciate your recommendation and are here to support you with your vehicle and general liability insurance needs anytime! - Allison"
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Andrey Machnev

December 22, 2025

5  out of  5
rating by Andrey Machnev
"I just purchased car insurance and had a great experience. Many thanks to Marnie; she was incredibly helpful and professional throughout the process!"
We responded:
"Thank you for sharing your experience! I'm happy to hear that your car insurance purchase went smoothly and that my team provided helpful and professional support throughout. If you ever need assistance with your motorcycle insurance or anything else, we’re here for you! - Allison"
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Angela Cornett (Angela Cornett)

December 5, 2025

5  out of  5
rating by Angela Cornett (Angela Cornett)
"Easy to work with, friendly...Bekah even emailed me to let me know my policy premium is going down. 😊 My partner uses State Farm as well."
We responded:
"Thank you for your kind words! I'm glad to hear that working with my team was easy and friendly. It’s great that you received helpful updates about your policy, and we’re happy to support both you and your partner. If you ever need anything else, just let us know! 😊 - Allison"
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Becca Romero

December 3, 2025

5  out of  5
rating by Becca Romero
"Marine was so pleasant and a huge help!! THANK YOU."
We responded:
"Thank you for your kind words! I'm delighted to hear my team was pleasant and helpful. We appreciate your feedback and are here whenever you need us! - Allison"
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Youwei Yu

November 30, 2025

5  out of  5
rating by Youwei Yu
"Super helpful and super nice. That's it. Please definitely consider her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Allison Allen State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Larry Hill

November 24, 2025

5  out of  5
rating by Larry Hill
"My experience with this agent has always been positive, for the 8 years I have been here. They are knowledgable and polite, and always resolve questions or issues promptly. When we had major storm damage last year, they had a check in my hands in a few days, even before anyone was able to get here to assess the damage. I have been with State Farm for 50 years and have never had a problem with their payment of claims. I have also never been able to to find a lower premium for comparable coverage. They have earned my loyalty many times."
We responded:
"Thank you for your 5-star review! The team and I at Allison Allen State Farm are happy to be your good neighbor!"
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Bo Henderson

November 20, 2025

5  out of  5
rating by Bo Henderson
"Smooth experience. I auto insurance quotes from 5 agents across 4 different insurance companies & this was the one w the best rate. I'll return when it's time for me to insure something else."
We responded:
"Thank you for sharing your experience! I'm glad to hear you found the best rate with us and had a smooth process. We appreciate your trust and look forward to helping you with your property, vehicle, and any future insurance needs! - Allison"
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Daniel Heim

November 19, 2025

5  out of  5
rating by Daniel Heim
"Marnie is always great! Very responsive and willing to help."
We responded:
"Thank you for your kind feedback! I'm glad to hear our team is responsive and always willing to help. We're here to support you with your life, vehicle, and renter's insurance needs whenever you need us! - Allison"
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emma lawton

November 18, 2025

5  out of  5
rating by emma lawton
"Marnie Warren has been amazing to work with - she’s been so good to us! Always checking in and super informative. She always helps us save whenever we can. Pricing is wonderful! We utilize two cars for auto insurance and also do our home owners insurance through State Farm. We can’t say enough good things!"
We responded:
"Thank you for your wonderful feedback! I'm thrilled to hear that my team has been attentive, informative, and helpful in finding savings for you. It's great to know you're happy with your auto and homeowners' insurance with us. We truly appreciate your trust and look forward to continuing to serve you! - Allison"
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swishers2010

November 18, 2025

5  out of  5
rating by swishers2010
"I have been with State Farm for over 20 years, and Allison Allen and her staff have been the best agency that I have ever worked with. Bekah seems to be the one I deal with most of the time, and she is always in a good mood and is always very helpful. I would highly recommend this agency for any insurance need you have."
We responded:
"Thank you for your incredible feedback and loyalty over the past 20 years! I'm so glad to hear that my team consistently provides helpful and positive service. Your recommendation means a lot to us, and we're here to support all your life, property, and vehicle insurance needs for many years to come! - Allison"
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Spencer Faulkner

November 18, 2025

5  out of  5
rating by Spencer Faulkner
"Bekah is amazing! She has been helping me with all of my insurance needs for years and is always a quick call or email away when I need her. If you want the best service possible, definitely have Bekah help you out!"
We responded:
"Thank you for your wonderful feedback! I'm thrilled to hear that you've received consistent, responsive support for all your insurance needs. My team and I are always just a phone call away! We appreciate your trust and look forward to continuing to provide the best service possible! - Allison"